Jun 18

Does Good Packaging Really Matter in Food Businesses?

Posted on June 18, 2020 by Jon Raubenheimer

Every little advantage counts especially in the competitive food and beverage industry. This includes advantages in the product itself, the customer service, marketing and brand perception and the packaging.

Does good packaging really matter in food businesses?

Should we just focus on the product itself? However, customers might find it hard to differentiate among products coming from various bakeries, cafes, restaurants and other food service outlets. Also, they use “shortcuts” to make a quick decision on which product to buy and where to buy it from. After all, they don’t have the time to try most of what’s available and as a result they rely on shortcuts such as focusing on the packaging and the presentation of the product itself.

Packaging is not just about protecting the product, but also about setting the stage for the final reveal. It’s like those occasions when both children and adults love unwrapping and opening the gifts. There’s that build-up of tension and excitement before the contents get revealed. There’s also that delight once the cake or muffin gets shown to the children, family or the receiver of the gift.

Packaging is also about making the customers’ lives a bit easier and being practical. In dine-in establishments, customers value speed and convenience. Customers also value those in takeaway services and in addition, they might also value the practicality and responsibility in the use of packaging. With the raised environmental awareness, customers might now be more conscious about where the waste ends up.

In the Australian Packaging Covenant, the ambitious target is that “100 per cent of Australian packaging be recyclable, compostable or reusable by 2025 or earlier to cut down on the amount of waste we produce.” In other words, this is about going zero waste and making sure none of the packaging ends up in the landfill. Indeed it’s an ambitious target, but this level of ambition diverts financial and intellectual resources towards sustainable packaging.

Here at Kent Paper we’re also committed to sustainability. We source cost-effective packaging supplies from certified manufacturers with a proven record for producing sustainable packaging that will safely breakdown into our environment. We also have here bake and serve trays and cartons that help minimise waste. This also helps businesses become more profitable and achieve faster operations. For your enquiries about packaging supplies for your food service outlet, you can phone us at 1800 536 872.

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Apr 14

What COVID-19 Will Do to Food Businesses in the Long Term

Posted on April 14, 2020 by Jon Raubenheimer

Expect higher levels of hygiene and sanitation for the long term. When things finally get back to normal, there will be new regulations and standards to help keep the customers healthy and safe.

In fact, it’s happening right now because many food premises still operate with their takeaway and home delivery service (source:, last updated as of this writing 03 April 2020). Higher sanitation standards and awareness are now in place to protect the customers. As a result, it’s crucial to keep surfaces and food preparation equipment clean at most times. It’s also vital that the staff regularly wash their hands. Food service outlets have already been doing this way before COVID-19 happened. The difference is that everyone’s now more aware of the risks and threats in food preparation and service.

What COVID-19 will do to food businesses in the long term

Customers will become more careful and selective in choosing which businesses to support. After all, there are many other stores and outlets to choose from even in times of crisis. With the rising consumer awareness about sanitation, health and environment, most businesses now are under pressure to adapt quickly.

In response, restaurants, cafes, bakeries and other food service outlets have raised their standards in everything they do. The careful sourcing of the ingredients, keeping food prep surfaces clean and spotless and making sure food handling is done according to the latest food standards, they’re only a part of what makes a business great and competitive. Business owners, managers and staff actually go beyond what’s required. For instance, they make sure everything that happens in the background (e.g. packing of food, cleaning of floors and coffee machines) is also up to the highest standards. These behind-the-scenes are crucial to the proper operation of businesses and keeping the customers safe.

It’s a minute-by-minute commitment where even a single mistake could be costly and disastrous. As a result, food service outlets make sure they always have enough cleaning supplies (including dishwashing detergents, floor cleaners, hand soaps, kitchen sanitisers, glass and window cleaners and disinfectants). Aside from effectiveness, businesses also make sure that the supplies they use are biodegradable and environment-friendly. After all, sanitation is a daily commitment and the cleaning liquids and detergents we use will always end up somewhere. It’s practical then to choose cleaning supplies that are both effective and eco-friendly.

We’re in this together for the succeeding months and years. Some things will never be the same again especially when it comes to sanitation and awareness. What remains constant is our commitment to service our customers to the best of our abilities.

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Feb 11

Do Customers Really Care About Your Business Going Green?

Posted on February 11, 2020 by Jon Raubenheimer

Many restaurants, cafes, bakeries and food service outlets in Australia are doing the best they can to stay present for their customers as well as become responsible in their business operations. One way they practice that responsibility is by going environment friendly and adopting only sustainable practices.

But, do customers really care?

It’s nice to hear if your business only uses environment-friendly packaging and disposables. But will customers prefer you over the cafe just close by because of your eco-friendly practices? Will it really help to attract more customers and improve your branding and reputation?

More than 90% of Australians surveyed have a high level of concern about the environment and sustainability (source: HP and Planet Ark study). Also, almost one-third of urban Australians surveyed prefer buying products that are sold in environment-friendly packaging (source: Mintel’s 2019 Global Food and Drink Trends). No matter how we look at it, Australians are becoming more aware now of our modern living’s environmental impact.

What does this mean to cafes, restaurants, food service outlets and bakeries? It’s crucial to adopt more sustainable practices now than wait for the government to make it required to use only eco-friendly packaging and disposables. Sooner or later, most businesses will be compelled to go green 90 to 100% because of consumer pressure as well as laws and regulations.

As a business owner or manager, what can you do then to make your business go green? You can start with your daily supplies or things that your customers use regularly and on a large scale. Cups, plates, napkins, trays and shopping bags are some of the supplies that should be friendly to the environment because of their sheer quantities. Behind the scenes, it’s also great to pay attention to what you and your staff use daily such as detergents, hand soaps and glass cleaners.

Many food businesses in Australia get those environment-friendly supplies from us here at Kent Paper. You can first browse our eco-friendly products and quickly find out which of them is fit for your business.

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Jun 15

Smart Ways to Make Your Restaurant Greener – and More Profitable Too

Posted on November 1, 2019 by Ash Bennett

It was not that long ago that restaurant owners had to make a choice between boosting profits and reducing their environmental footprints. Those restaurant owners knew that going green was the right thing to do, but they also knew that the chefs, servers, hosts, dishwashers and other staff members relied on the business to make a living and put food on their own tables.

That dichotomy between environmental responsibility and profitability was a real stumbling block, but it is being broken down with every passing day. Green products no longer come with a price premium, and restaurant owners can find environmentally friendly packaging materials, takeaway containers and other great products, all at an affordable price.

Whether your restaurant or café is a brand new one or has been in business for years, there are plenty of ways to incorporate environmental sustainability into your everyday operations. If you do it right, you can enjoy a greener work environment – and put more green in your wallet. Here are some practical tips to get you started.

.   Never sacrifice quality construction for sustainability. A green takeaway container will do your customers no good if it falls apart halfway home. Choosing environmentally friendly takeaway containers made with recycled materials is great, but those takeaway containers still need to be up to the task.

.   Offer repeat customers a discount for reusing their old takeaway containers. If you offer takeout service, encourage customers to bring back and reuse your takeaway containers. You will save money, and so will your customers.

.   Educate your customers. You do not want to hit your customers over the head with green materials, but an attractive display at the counter or by the door is a nice touch.

.   Choose serving materials and takeaway containers that are attractive, high quality and environmentally friendly. Getting this trifecta of value is not as hard as you think, so shop carefully and choose items that reflect your high quality standard and your proud commitment to the environment.

.   Change up your takeaway containers and other environmentally sustainable materials to keep your café or restaurant looking fresh. While utility is certainly important, every takeaway container you give out, every plate on your table and every recycled placemat is a direct reflection of your business.

.   Use your sustainable takeaway containers and packaging materials to advertise your restaurant and bring in more business. Printing your address and phone number on the packaging and including your logo and perhaps a QR code can bring you more business and help spread the word about your eatery.

.   Choose insulated takeaway containers for hot and cold dishes. You want the great food you serve to arrive at your customers’ homes just as delicious as when it left. Using insulated takeaway containers will make reserving easier and reduce food waste as well.

.   Train your staff to choose the appropriate size and the right packaging materials. You always want to use the smallest size takeaway containers and the least amount of packaging possible, so train your staff, and then give them the freedom to use their own discretion and common sense.

Running a restaurant is no easy feat in today’s environment, but choosing green and environmentally sustainable packaging materials and takeaway containers can improve your business and even boost your profits. Far from being a drain on profitability, going green is actually good for business, so there is no reason not to make the switch.

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Jun 03

HuskeeCup, Bringing waste back to life

Posted on October 7, 2019 by Ash Bennett

Meet HuskeeCup. A coffee cup as sophisticated as it is sustainable.

HuskeeCup are made from coffee husks as a raw material. Husk is an organic waste product from the milling stage of coffee production. By purchasing HuskeeCup, you are helping to recycle hundreds of tonnes of waste material from the production of coffee. We’ve developed a single lid and saucer that work with every cup size!

The Benefits:

  • Keeps your coffee hotter for longer

HuskeeCup’s unique thermal properties will keep your coffee hotter for longer. So whether you are at home, on the go, or dining in at a café, you can expect an improved coffee experience.


  • Comfortable to hold

HuskeeCup has a slim and grip-able form. And it’s fins are not only an iconic design feature – they also protect your hands from the heat of your drink. You’re going to love the way that it feels to hold HuskeeCup (whether with one hand or both)!

  • Durable and dishwasher friendly

HuskeeCup is designed to last for years (even in a cafe environment). It’s durable and it doesn’t chip or crack easily. We have tested it in even the most rigorous café environments, running it through the dishwasher dozens of times a day.

  • Re-purposes waste material (coffee husk)

HuskeeCup features coffee husk as a raw material. Coffee husk is an organic waste material that’s produced at the milling stage of coffee production. By purchasing HuskeeCup, you are helping to recycle hundreds of tonnes of waste material from the production of coffee.

  • Universal Lid & Saucer

We’ve developed a single lid and saucer that work with every cup size! Our lid and saucer are both made from the same unique husk material as HuskeeCup. Huskee’s Universal Saucer stacks neatly and the Universal Lid has been designed to give you a cafe drinking experience on the go!


  • Easy to Clean

Huskee’s Universal Lid has been designed with cleanliness in mind. It’s streamlined design means there’s nowhere for coffee to hide once you’ve given it a wash! Plus, HuskeeCup’s base features drainage vents that ensure water runs straight off the cup after cleaning. No more nasty liquid pools!

  • Non-toxic (BPA free)

HuskeeCup is produced using materials which have all been tested as food safe. We work closely with our husk suppliers to ensure that no hazardous materials or chemicals are used during the process to obtain the husks. HuskeeCup is BPA free, and approved food safe.

  • Stackable

HuskeeCup stacks securely. This makes it easy and efficient to store and means less breakage!


  • Aesthetically Pleasing

Beyond function, HuskeeCup is recognized globally as an aesthetically pleasing, beautifully designed vessel. HuskeeCup’s Universal Lid & Saucer are the perfect complement to it’s elegant and sophisticated aesthetic.

Click Here Order Your HuskeeCup Online 


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